JellyBlue Official Website › Refund policy
Refund policyJellyBlue Refund Policy: Sixty Days From the Day You Pay
Every JellyBlue order placed through this website can be refunded for 60 days from the purchase date, unless the seller’s order page prints a longer window.
Call +1 (302) 200-3480 with the order ID, post the return tracked to 270 Lafayette Street, Suite 1203, New York, NY 10012, USA with your full name, email and order ID, and the refund is issued 3 to 5 business days after the return is credited, then takes 5 to 10 days to reach the card.
The JellyBlue refund terms at a glance
Eight facts that make up the whole policy.
How to claim a JellyBlue refund
From the call to the credit, in the order they happen.
Call order support
+1 (302) 200-3480, within 60 days of the purchase date. Give the order ID and say you want a refund.
Write a note
Your full name, the email used at checkout and the order ID. It goes in the parcel with the bottles.
Post it tracked
To 270 Lafayette Street, Suite 1203, New York, NY 10012, USA. Keep the tracking number until the refund lands.
Watch the card
The refund is issued 3 to 5 business days after the return is credited, then 5 to 10 days on the card statement.
The JellyBlue seal and the terms behind it
The seller’s guarantee badge reads 100% SUPPORT GUARANTEED. On this desk, the support it stands for is a refund, and the terms above are what it means in practice.
What the seal covers
- Any pack bought through this website: two, three or six bottles
- A refund claimed within 60 days of the purchase date
- A longer window if the seller’s order page prints one
What it is not
It is not a promise of a result, and it is not a medical guarantee. It is a purchase policy, which is why the steps are about dates, parcels and order IDs rather than about how the gummy worked.
How the JellyBlue window meets each pack
Sixty days from purchase is two bottles’ worth of gummies. On larger packs, most bottles are still sealed when the window closes.
- Day 0
The refund clock starts
You pay. The 60-day clock starts on the purchase date, not on delivery.
- In transit
Delivery time is inside it
The parcel ships from the US. Transit time sits inside the window, not beside it, so the first gummy is taken a few days after day 0.
- Day 21–42
When most buyers report
The usual wait this desk publishes for a first report.
- Day 60
The last day to call
The window closes. On a six-bottle order about two bottles have been used and four are still sealed.
- Day 180
Six bottles run out
A six-bottle order runs out, roughly four months after the window closed.
| Pack | Total | Shipping | Covers | Per day | Still sealed at day 60 |
|---|---|---|---|---|---|
| 2 Bottles | $158 | at checkout | 60 days | $2.63 + shipping | about none |
| 3 Bottles | $207 | free | 90 days | $2.30 | about one |
| 6 Bottles | $294 | free | 180 days | $1.63 | about four |
Prices as listed on the seller's own order page on 21 September 2026. The checkout shows the current figure.
Six details that decide a JellyBlue refund
Where refunds most often slow down, and how to keep yours moving.
The purchase date
The window counts from the day you pay. Delivery day does not move it.
The order ID
On the call and inside the parcel. It is how the return meets the order.
Tracked postage
Paid by the buyer. The tracking record is the proof of when the return arrived.
The right address
Returns go to Lafayette Street. The Broadway office is not the returns address.
The right line
Order support on +1 (302) 200-3480. The website email cannot see orders.
The right seller
Buy on gojellyblue.com so this desk’s window applies to your order.
Planning a JellyBlue order around the refund window
Three habits that keep the refund option open until you have decided.
Mark day 60
Put the purchase date plus 60 days in your calendar on the day you pay. That is the last day to call.
Judge it inside the window
Most buyers here describe a wait of 3-6 weeks, which ends by day 42, well inside the window.
Keep bottles sealed
Open one bottle at a time. On a larger pack, the unopened bottles are easy to pack and count.
What happens to a JellyBlue return after it arrives
Four stages between your parcel and your statement.
- Arrival
The parcel reaches Lafayette Street
Tracked postage shows the day. The note inside matches it to your order ID.
- Credited
The return is logged against the order
This is the moment the refund timing counts from, not the day you posted it.
- 3–5 business days
The refund is issued
Back to the card or wallet used at the seller’s checkout.
- 5–10 days more
It shows on the statement
Card issuers post refunds on their own schedule. From credit to statement, allow roughly one to three weeks.
Pay for three bottles on March 1 and the window runs to April 30, sixty days later. Call before April 30, post the return tracked, and once it is credited the refund is issued within five business days and reaches the card five to ten days after that.
Every date in a JellyBlue refund, and what it counts from
Four dates, and the one each of them is measured from.
| Event | When | Counted from |
|---|---|---|
| You pay | Day 0 | The date on the order email |
| Last day to call | Day 60 | The purchase date, not delivery |
| Refund issued | 3 to 5 business days | The day the return is credited |
| Refund on the statement | 5 to 10 days more | The day it is issued |
Business days exclude weekends and public holidays; card issuers post refunds on their own schedule.
Only one of these dates is yours to control: the call. Make it inside 60 days of the purchase date, then post the return promptly and tracked. Every later date runs from what happens to the parcel, which is why the tracking number is worth keeping until the money is back on the card.
Your JellyBlue refund checklist
Six things to have in hand before you pick up the phone.
The purchase date
From the order email. Add 60 days and note the last day to call.
The order ID
Order support asks for it first, on the call and on the note in the parcel.
The checkout email
The address you paid with, written on the note so the return can be matched.
The bottles
Everything you are sending back, packed so nothing breaks in the post.
A tracked service
Return postage is the buyer’s. Tracking proves when the parcel arrived.
The right address
270 Lafayette Street, Suite 1203, New York, NY 10012, USA. The Broadway office is not the returns address.
JellyBlue refunds: frequently asked questions
Does the JellyBlue refund window start when the parcel arrives?
No. It starts on the purchase date shown in the order email. Transit time is inside the 60 days, so the first gummy is usually taken a few days after the clock starts.
Who pays the return postage on a JellyBlue refund?
The buyer. Use a tracked service: the tracking record shows when the return arrived, and the refund timing runs from that credit.
Can I email for a JellyBlue refund instead of calling?
Refunds are claimed by phone on +1 (302) 200-3480 with the order ID. The website email cannot see orders and cannot start a refund.
What goes inside a JellyBlue return parcel?
Your full name, the email address used at checkout and the order ID, written on a note with the bottles. Without them, a return cannot be matched to an order.
Does the JellyBlue refund cover an order from another website?
This policy covers orders placed through gojellyblue.com. A bottle bought elsewhere falls under that seller’s terms, which may differ.
My JellyBlue return shows as delivered. When will the refund arrive?
Allow 3 to 5 business days after the return is credited for the refund to be issued, then 5 to 10 days for it to reach the card. If nothing has appeared after that, call order support with the order ID and the tracking number.
Does the JellyBlue window change on a six-bottle order?
No. It is 60 days from the purchase date on every pack. On six bottles about four are still sealed when it closes, so plan the decision around day 60.
Is the JellyBlue guarantee a promise about results?
No. It is a purchase policy: a way to get your money back within 60 days of paying. It is not a medical promise and it does not say what the gummy will do.
Order JellyBlue with 60 days to decide
The clock starts on the day you pay, and a call with the order ID starts a refund.
Two, three or six bottles · free US shipping on three and six · 60 days from the day you pay
Order JellyBlue On The Official WebsiteOne gummy a day · 30 to a bottle · lot JEL-26/GO-5083